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Welcome to Paderno customer service

Online purchases on Paderno.it

Did you place your order on this website?

Our Customer Care team will be happy to assist you.

  • Fill in the form below and please include all order details to ensure faster support.
  • Chat live with us via the chat button at the bottom right corner of the page.
  • Send us an email: online.shop@sambonet.it
  • Call us Monday to Friday from 9:00 to 13:00 or from 14:00 to 17:00 (CET)
  • 800.029.707 (Italy – toll free)
  • +39 0321.1916.747 (outside Italy)

Online purchases through other partners or resellers

Did you purchase through another retailer or marketplace?

Support and return requests must be handled directly through the seller you purchased from.

For technical and fiscal reasons, we are only able to provide assistance for orders placed on this e-commerce store and cannot track or manage orders, shipments, or returns handled by external partners. Thank you for your understanding.

Other requests

Requests not related to online orders placed on this e-commerce store are handled by dedicated teams. Please use the appropriate contact below:


Contact form for online orders

Please use this contact form. We will send you an answer as fast as possible. You should usually receive a reply from us on business days within 24 hours.

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