Orders received from August 13th onwards will be despatched from August 22nd -  FREE SHIPPING on orders over €69.90  - 100 days FREE RETURN

Welcome to Paderno customer service

You can safety pay by:

  • Credit card (Visa, Mastercard, American Express, Discover/Diners)
  • Paypal (fast and safe way to send money and make an online payment).

The charge occurs on your account only when you'll receive an email with the confirmation of order.

The reasons for non-acceptance of the payment can be different: try to check the card details entered when ordering as the expiry date, the type and number of paper.

If the problem persists, please contact our customer service.

In the event that your order had problems (i.e. some of the items in your order have problems or become no longer available), due to technical and administrative issues, we reject the entire order, deleting the shipping and returns with the full amount you paid.

In this case, you will be promptly notified by email from our Customer Service. If you'll require the same items, you'll need to redo your order at a later time, when the items will come available back again.

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